How is YouTube today?

YouTube is asking me the question above with the five possible answers: Absolutely outstanding, Extremely good, Very good, Good, Not good.

What is the difference between the first four choices, really? Either I can access the site, find the video I want and play it, and there is an appropriate selection of related videos down the side of the screen; or I can’t or there isn’t. If I can’t access the site, it might be because of my computer, browser, internet connection or some other circumstance not related to YouTube, and I can’t see the question and answers anyway.

I rarely answer questions like this online or on telephone calls to call centres. They are welcome to assume that they are doing an acceptable job until I tell them otherwise.

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